If you have any immediate concerns in relation to your diabetes or the health of someone’s feet, you should not delay in contacting your doctor, another appropriate health professional or the emergency services directly on 000.
The main purpose of FootForward is to provide information on diabetes-related footcare within Australia. All information provided via FootForward is general information that can never be treated as being a substitute for professional heath care. Do not rely upon any of the general information provided via the site for medical diagnosis or treatment. You must always consult with your doctor about personal health concerns.
Our site is directed to people residing in Australia only. We do not represent that content available on or through our site is appropriate or available in other locations. If you choose to access our site from outside Australia, you do so at your own risk.
Information about FootForward
FootForward is part of the National Diabetes Services Scheme (NDSS).
FootForward, the website and learning management system are operated by Diabetes Australia Limited (ACN 008 528 461) (“DA”), as the administrator of the NDSS for the Commonwealth of Australia (“Commonwealth”).
For enquiries about the FootForward or the NDSS you can write to DA at GPO Box 9824 (in your capital city) or email us at [email protected].
Site content – not guaranteed up-to-date
We make reasonable efforts to update the information on our site, but we cannot guarantee that the information is accurate, complete or up-to-date.
This is due to the pace of medical progress, and changes made by other organisations beyond our control – as a result, any of the content on our site may become out-of-date at any given time.
This policy explains how we use and disclose any personal and/or sensitive data we collect from you, or that you provide to us when using our site.
Health Professional Online Learning Centre
The FootForward website includes a dedicated educational e-learning platform for Health professionals.
You must be a Health professional to use the FootForward Learning Management Environment.
Your account and password
If you choose, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. You can find out more about online security at australia.gov.au/information-and-services/public-safety-and-law/online-safety.
You are responsible for all activity that takes place with your account. You may not authorise any third party to access and/or use the service on your behalf except where FootForward provides a mechanism for third parties to access the service on your behalf. If you know or suspect that anyone other than you knows your user password, you must promptly notify us at [email protected]
Intellectual property rights
You may print off one copy, and may download extracts, of any page(s) from our site for your personal use. Apart from where the ‘download’ button is present, these items can be downloaded and printed as freely as the user wishes. Otherwise, you cannot print or copy any information from this website without prior written consent from Diabetes Australia.
When using copies of our material:
- You must retain all copyright or trademark notices on any copy you make.
- You must not modify the the materials in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
- The material must be acknowledged as The National Diabetes Services Scheme is an initiative of the Australian Government and is administered by Diabetes Australia.
Limitation of our liability
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied. We make no representations about the suitability of the information, and services contained on, or accessed via, FootForward for any purpose.
We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
- use of, or inability to use, our site; or
- use of or reliance on any content displayed on our site.
Please note that we only provide our site for professional and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
Linking to our site
If you would like to add a link to our site, you require our prior written consent. If you would like information about obtaining permission to use any content of FootForward or if you would like to link your site to FootForward , please email us at [email protected]
In the event that any consent is given to create a link to the site, you must ensure that you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
We reserve the right to withdraw linking permission without notice and we shall not be obliged to give a reason for doing so.
If you become concerned about the content of a site linked to or from the site (or anything on the site), please inform us immediately via e-mail to [email protected]
Third party links and resources in our site
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only, and do not constitute or imply their endorsement, recommendation or favouring by DA or the Commonwealth.
We have no control over the contents of those sites or resources.
Availability of our site
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted.
Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.
We do not guarantee that our site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored, or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, your right to use our site will cease immediately.